At Nazia Hafeez, we are committed to delivering your favourite styles right to your doorstep with efficiency and care. To ensure a seamless shopping experience, we’ve outlined our shipping policy below:
Order Processing
- All orders are processed within 2–3 business days (excluding weekends and holidays) after the order confirmation.
- You will receive an email notification once your order has been shipped, along with a tracking number to keep you updated on your package’s journey.
Shipping Options & Delivery Time
We offer the following shipping options to cater to your needs:
Within Pakistan:
- Standard Delivery: Estimated delivery time is 3–5 business days after order dispatch.
- Express Delivery: For faster service, you can opt for express shipping, with delivery in 1–2 business days (additional charges apply).
International Shipping:
- We currently deliver to select countries outside Pakistan. Delivery times and charges vary based on location and will be displayed at checkout. Please allow 7–14 business days for international deliveries.
Shipping Charges
- Shipping charges will be calculated at checkout based on your delivery location and selected shipping method.
- Free Shipping: Enjoy free standard delivery on orders above a certain amount (as specified on our website).
Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS to monitor your package’s progress.
- If you do not receive your tracking information or experience delays, feel free to contact us at naziahafeez@gmail.com.
Undeliverable Packages
In cases where delivery fails due to incorrect address details or missed delivery attempts, we will contact you to resolve the issue. Additional shipping charges may apply for reshipping.
Customs and Duties (For International Orders)
- International orders may be subject to customs fees, duties, or taxes as per the regulations of the destination country. These charges are the buyer’s responsibility and must be paid at the time of delivery.
Delivery Delays
- While we strive to meet our delivery timelines, unforeseen circumstances such as weather conditions, strikes, or public holidays may cause delays. We appreciate your patience and understanding in such cases.
Contact Us
For any shipping-related queries or concerns, please contact our support team at:
Phone: 000 000 000
Email: naziahafeez@gmail.com
Thank you for choosing Nazia Hafeez. We are excited to bring your favorite designs to your doorstep, making every moment special!