At Nazia Hafeez, we are committed to protecting your privacy and ensuring your personal information is secure. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website and web pages. By accessing our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information when you interact with our website:
a. Personal Information
- Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
b. Payment Information
- Credit/Debit Card Details (processed securely via third-party payment gateways)
- Transaction History
c. Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Website Usage Statistics (e.g., pages visited, time spent on site)
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To fulfill and deliver your orders.
- Customer Support: To address queries, complaints, and requests.
- Personalization: Enhance your shopping experience by displaying products and promotions that suit your interests.
- Marketing: To send updates about new collections, offers, and exclusive deals (you can opt out anytime).
- Website Improvements: To analyse website performance and improve user experience.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand user preferences and improve functionality.
- Store session details to facilitate smooth website navigation.
- Analyse traffic to optimize website performance.
You can manage or disable cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.
4. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: For payment processing, shipping, and marketing.
- Legal Authorities: If required by law or to protect our rights and interests.
All third parties are obligated to maintain the confidentiality of your information and use it solely for the intended purpose.
5. Data Protection
We implement strict security measures to protect your personal information, including:
- Encryption of payment details through secure SSL (Secure Socket Layer) technology.
- Regular security audits and updates.
- Restricted access to sensitive data.
6. Your Rights
You have the right to:
- Access Your Data: Request details of the personal data we hold about you.
- Update Your Data: Correct inaccuracies in your information.
- Delete Your Data: Request the removal of your information, subject to legal and transactional obligations.
- Withdraw Consent: Opt-out of marketing communications at any time.
For any of these requests, please contact us via the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.
Your trust is of utmost importance to us, and we are committed to providing a secure and enjoyable shopping experience. Thank you for choosing Nazia Hafeez for your clothing needs.